Privacy Policy

About the privacy policy of Crossbeats.Fit APP

Update date: November 22, 2023

This policy will help you understand the following:

 

SELLBRITE DIGITAL LLP ( hereinafter referred to as "we")

Develop this privacy policy (hereinafter referred to as "this policy")

To explain how we collect, store and use information collected through our products, services and websites (hereinafter collectively referred to as "our services"). We are fully aware of the importance of personal information to you and will do our best to protect the safety and reliability of your personal information. Thank you for your trust in us. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the least sufficient principle, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. . At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry. If you have any questions or complaints about this policy, please email us at Sellbritedigital@gmail.com . Once you install, use, register or otherwise access our services, it means that you have accepted this policy and expressly consent to the processing, use and disclosure of your personal information in accordance with the provisions of this policy on an informed basis. If you do not accept this Policy, please do not install, use, register or otherwise access our Services. We reserve the right to modify this policy at any time and will publish the revised text on this page after modification. Therefore, please check this page frequently. If you continue to use our services, it means that you accept the changes to this policy.

Please read and understand the "SELLBRITE DIGITAL LLP Privacy Policy" (hereinafter referred to as the "Privacy Policy") carefully before using this application (hereinafter referred to as " Crossbeats.Fit ").

We will try our best to use plain and easy-to-understand language to explain and inform you, and use bold fonts to draw your attention to the provisions in this policy that may have a significant relationship with your legitimate interests. We strongly recommend that you carefully read and fully understand all the contents of this policy before opening, registering an account, and using our services for the first time, and make appropriate choices on your own. If you do not agree with the contents of this policy, we will not be able to provide you with complete products and services, and you will also need to stop using Crossbeats.Fit products and related services immediately. If you start using our products or services, you are deemed to have fully and completely read and understood all the contents of this policy, and agree that we collect, use, store and provide your personal information to others in accordance with the provisions of this policy. , so that you can enjoy high-quality and convenient services while better protecting the security of your account.

If you have any questions, comments or suggestions about the content of this policy, you can contact us by sending an email message.

Special terms and keywords involved in this policy include:

to the provisions of the national standard "Information Security Technology Personal Information Security Protection Specification" ( GB/T35273-2020 ), the reference for types of personal information and types of personal sensitive information is given:

1. Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information, such as name, date of birth, ID number, personal biometric information, Address, communication contact information, communication records and content, account password, property information, credit information, whereabouts, accommodation information, health and physiological information, transaction information, etc.

2. Personal sensitive information refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, and can easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Under normal circumstances, personal information of children under the age of 14 (inclusive) and information involving the privacy of natural persons are personal sensitive information.

1. How we collect and use your personal information

(1) What personal information do we collect about you?

1. Situations in which you must authorize us to collect and use your personal information

The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable relevant laws, regulations and other normative documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with corresponding services or respond to your questions. These features include:

(1) Binding of smart wearable devices

In order to support the binding of your smart wearable device to the application, we may collect the identification information of your smart wearable device and the identification information of your mobile phone device (IMEI number, imsi, Mac address, meid, Android ID encrypted by hash algorithm) , device hardware serial number, SIM card identification), mobile phone model, system version number, and Bluetooth information of smart wearable devices.

( 2) Recording and display of sports and health information

When you use our smart wearable devices, we may collect and record information related to your exercise activities, including information about your steps, sleep, exercise distance, exercise time, altitude, and heart rate. In addition, we may collect your personal information, including your nickname, gender, birthday, height, and weight. This information will be used to calculate and display your heart rate, steps, calories burned by exercise, and sleep time on the smart wearable device and application pages so that you can better understand your exercise status. Your personal information will also be used to provide you with exercise advice. This information will be displayed on the smart wearable devices and applications page, and you can view it at any time.

(3) Message notification function

If you turn on the push notification function, we may obtain your application list information to provide you with push notification services for other applications on your wearable device. Please rest assured that we will not read your notification messages. Your notification messages will only be used for display on the wearable device and we will not save your notification messages. You can manage sync push settings in the 'Message Reminder' option in the Crossbeats.Fit app.

2. You can choose whether to authorize us to collect and use your personal information.

In order to make it more convenient for you to use our voice interaction services and thereby improve your experience, our following additional features may collect and use your personal information. If you do not provide this personal information, you can still use the above basic services, but you may not be able to use these additional features that can bring you more optimized services. These additional features include:

( 1) Log information

In order to provide you with an easier access experience, the technical information that the system may automatically collect when you use our services includes:

A. Device or software information, such as your hardware device model, screen width and height, software version information you are using, your operating system and version, your IP address, Mac address, your location, mobile network information , your device ID, device manufacturer, device model, operator, hardware serial number, application installation list, android_id/IMEI/IDFA/OPENUDID/GUID, SIM card IMSI information ;

(2) Location information

Additional functions of motion trajectory drawing based on location information: If you want to record motion trajectories in outdoor sports scenes, after you enable the location permission of the application, we will collect your location information to draw motion trajectories for you.

(3)Calendar information

Exercise task reminder, if you want to set your own exercise task schedule in today's task, we will collect the calendar information you set and set a timed exercise reminder in the calendar.

(4) Registration/login information

When you register as a Crossbeats.Fit user, you need to provide at least your mobile phone number to create a Crossbeats.Fit account, and complete relevant network identification information (such as avatar, nickname, etc.); if you only need to use search, browse, and bind Equipment and other functions, you do not need to register as our user and provide the above information.

(5)Dial information

After you register as a Crossbeats.Fit user and bind a smart device (watch/bracelet), you can use the watch face service we provide. We will record your relevant watch face information including, but not limited to, installed and local watch face records. wait.

3 Crossbeats.Fit permission call instructions

Additionally, the following device permissions may be triggered when you use Crossbeats.Fit. In order to allow you to better manage your information, we will inform you of the purpose of using the permission when applying for permission during the product use process, as well as the possible impact on your use of the service if you do not turn on the permission. Please read it carefully. Before using specific functions, you can choose whether to authorize the following permissions. At the same time, you can change the authorization status yourself at any time through the device permission settings page.

The following are the details of related functions and calling permissions, listed for your reference:

(1) Android

1. Read and write external storage space: used to read the pictures on the mobile phone when the user sets the watch face picture; when the user shares the picture, it is used to save the picture in the user's mobile phone; when the user sets the avatar and selects "select from the album" , used to save the cropped picture in the user's mobile phone.

2. Access the camera: used for the user to set the avatar and select the "Photo" option to save the photo in the user's mobile phone; used for the user to use shake to take a photo (remotely controlled photo) to save the photo in the user's mobile phone.

3. Location permission: used to scan Bluetooth devices when the user binds the wearable device; used to help the user record the movement trajectory when the user turns on the sports function; used to synchronize the display of weather information on the wearable device for the user;

4. Read the address book: used to synchronize contacts to the device when the user uses the "sync contacts" function; used to synchronize the caller number and contact name to the wearable device when the user uses the "call reminder" function show;

5. Call history: used to synchronize the caller number and contact name to the wearable device for display when the user uses the "call reminder" function;

6. SMS permission: used to synchronize the sender’s name/number and text message content to the wearable device for display when the user uses the “SMS Reminder” function;

7. Access notification permission: used by users to use the message push function to push messages to the device (message types include but are not limited to Facebook, Twitter, Line, and WhatsApp).

(2) IOS

1. Location permission: App positioning uses weather synchronization function and Bluetooth function.

2. Bluetooth permissions: App accesses Bluetooth devices and reads data from the devices.

3. Camera permissions: The App takes photos and sends them to the Bluetooth device.

4. Album permissions: App selects pictures and sends them to Bluetooth devices.

5. Address book permission: The App selects the address book information to be synchronized to the Bluetooth device.

6. You are fully aware that according to relevant laws and regulations, in the following circumstances, we may collect and use your personal information in accordance with the law without obtaining your authorization and consent:

(1) Directly related to national security and national defense security;

(2) Directly related to public security, public health, and major public interests;

(3) Directly related to criminal investigation, prosecution, trial and judgment execution;

(4) To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

(5) The personal information involved is disclosed to the public by you yourself;

(6) Necessary to sign and perform the contract according to your requirements;

(7) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(8) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures.

5. Non-personal information

We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as daily activity events, etc. The purpose of collecting this information is to improve the services we provide to you. The categories and amounts of information collected depend on how you use our products and /or services.

Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be treated as personal information during the period of combination.

Please note that all personal information you provide when using our products and/or services will continue to be authorized for us to use while you are using our products and/or services, unless you delete it or refuse our collection through system settings. . When you cancel your account, we will stop using and delete or anonymize your personal information;

We will collect statistics on the usage of our products and/or services and may share these statistical information with the public or third parties to show the overall usage trends of our products and/or services. However, these statistical information do not include any of your identifying information;

When we want to use your personal information for other purposes not specified in this policy, or when the information collected for a specific purpose is used for other purposes, we will confirm the agreement and specific scenarios in accordance with the requirements of laws, regulations and national standards. We will ask for your consent again through the following copywriting confirmation actions and other forms.

2. How we use cookies and similar technologies

What information is collected and how is it used?

Crossbeats.Fit and third-party service providers and business partners (see "What information we collect and how we use it" above for more details) use technologies such as cookies, tags and scripts. These technologies are used to analyze trends, track your activities and gather statistical information about the user population as a whole. We will receive individual or aggregated analysis reports collected through the above technologies. These technologies help us better understand your behavior, allow us to understand which parts of our apps you visit, and improve functionality.

• Multi-language functionality: To provide you with multi-language functionality support for the app. We carry the user's locale settings based on cookies, and perform multi-language translation based on locale for some content that needs to be displayed in a specific language.

• Mobile analytics: To better understand how our software is used on your phone. We will collect information on app version and system type. The specific method is to carry the User-Agent field based on cookies. We will not associate this information with your personal information.

3. How we protect your personal information

(1) In accordance with relevant laws and regulations, we will store your personal information collected and generated during operations in the People's Republic of China within the territory of China. We will only retain your personal information for the period necessary to provide you with this App and related services and within the time limits specified by laws, regulations and supervision. After you uninstall Crossbeats.Fit, we will delete your personally identifiable information.

(2) If we stop operating the App, we will promptly stop collecting your personal information, notify you of the cessation of operation by delivering it one by one or in the form of an announcement, and delete or anonymize the personal information we hold. chemical treatment.

(3) We have adopted various protection methods such as internal management systems and technical safeguards to protect your personal information, specifically including but not limited to:

1. In terms of internal management system, we have adopted a data classification and grading system based on the sensitivity and type of data, and based on the classification and grading results, we have implemented user permissions, usage scenario permissions, usage authorization permissions, and hierarchical approval mechanisms, etc. Restrictions; for personal information stored beyond the expiration date, we will delete your personal information.

2. In terms of technical safeguards, we adopt irreversible encrypted storage and isolated storage during storage, desensitization during information display and download, and dedicated line transmission, encrypted transmission, and isolated transmission of keys and data media during transmission. and other technical measures to ensure the security of your personal information.

3. In regular security audits, we use the audit mechanism to comprehensively verify and control the effectiveness of the privacy policy and related procedures as well as data security. We will regularly update and disclose the relevant contents of reports such as security risks and personal information security impact assessments.

4. In terms of mechanism protection, we have established a personal information protection team to conduct personal information security impact assessments on the collection, use, sharing, and entrusted processing of personal information. At the same time, we continue to train our staff on relevant laws and regulations, privacy and security guidelines, and strengthen security awareness, and organize all staff to take security exams every year. In addition, our corresponding network/ system has passed the national network security level protection evaluation. We also hire an external independent third party to evaluate our information security management system every year.

5. We have formulated relevant emergency plans for information security incidents, and regularly organize relevant internal personnel to conduct emergency response training and emergency drills so that they can master their job responsibilities and emergency response strategies and procedures.

(4) The Internet environment is not 100% safe, and we will try our best to ensure the security of any information you send us. After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the steps you can take to prevent and reduce risks on your own. Suggestions, remedies for you, etc. We will promptly notify you of the incident-related information through App push notifications, sending emails/short messages, phone calls, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities. If your legitimate rights and interests are damaged, we will bear the corresponding legal liability.

Please be sure to keep your App login name and other personal information properly. When you use the App service, we will identify you through your login name and other personal information. Once you leak the aforementioned information, you may suffer losses and may have adverse legal consequences against you. If you find that your App login name and/or other personal information may or has been leaked, please contact us immediately so that we can take appropriate measures in a timely manner to avoid or reduce related losses.

4. How we share, transfer and publicly disclose your personal information

(1) Sharing

1. We will not share your personal information with any company, organization or individual outside our group/company unless we obtain your explicit consent. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. We will sign strict confidentiality agreements with the companies, organizations and individuals with whom we share personal information, requiring them to follow our instructions and this privacy policy. and any other relevant confidentiality and security measures to process personal information, and we will require partners to provide descriptions of data security capabilities and information security qualifications (such as level protection assessment, information security management system, etc.). When it comes to the use of sensitive personal data, we require third parties to adopt data desensitization encryption technology to better protect user data. If you have any objection to the use of your personal information by a third party or find that there are risks in the applications developed by these third parties, we recommend that you terminate the relevant operations to protect your legitimate rights and interests. You can also negotiate with the corresponding third party to resolve the issue. We Will help where possible. If we violate laws and regulations during this process and cause losses to you, we will bear the corresponding liability. Currently, we will ask you for your authorization to share personal information in the following situations:

1. We may share your personal information with our affiliates. However, we will only share necessary personal information and subject to the purposes stated in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will ask for your authorization and consent again.

2. We may share your order information, account information, device information and location information with partners and third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:

(1) Suppliers of goods or technical services. We may share your personal information with third parties that support our features. These supports include supplying or providing infrastructure technical services, logistics and distribution services, payment services, and data processing for us. Our purpose of sharing this information is to enable the core shopping functions of our products and/or services, including that we must share your order information with the logistics service provider to arrange delivery; or we need to share your order number and order amount with Shared with third-party payment institutions to confirm your payment instructions and complete the payment. In order to deliver the event gifts/commodities to you, with your explicit consent, the personal information you provide will be shared with the logistics partner, including the mobile phone number, recipient name, and delivery address you filled in.

(2) Third-party merchants. We must share your order information and necessary transaction-related information with third-party merchants to fulfill your need to purchase goods or services from them and enable them to complete subsequent after-sales services.

(3) Specific service partners. In order for you to complete the transaction and achieve the purpose of the transaction, we need to provide your transaction counterparty with the transaction number and related payment information. At the same time, your transaction counterparty can view some of your registration information during the payment process or after the payment is successful; some Products or services may be provided by third parties or jointly by us and third parties, so only by sharing your information can the products or services you need be provided.

(4) Dispute resolution. When you have disputes, complaints or complaints with other users, merchants and other third parties while using the App and related services, in order to protect the legitimate rights and interests of you and other entities and maintain a good transaction order and social environment, we Based on the requirements of relevant departments, your name, valid ID number, contact information, and dispute content will be provided to the consumer rights protection department and regulatory authorities in order to handle disputes in a timely manner, except where provision is expressly prohibited by laws and regulations.

3. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities. If we violate laws and regulations during this process and cause losses to you, we will bear the corresponding liability.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. Provided in accordance with applicable laws and regulations, legal procedure requirements, mandatory administrative or judicial requirements;

3. When involving mergers, acquisitions, asset transfers or similar transactions, if personal information transfer is involved, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require The company or organization will seek your authorization and consent again.

(3) Public disclosure

1. Except in certain circumstances, such as displaying the desensitized nickname and mobile phone number of the winner when announcing the winner list of the lottery, in principle, we will not publicly disclose your personal information. When disclosure is indeed necessary, we will inform you of the purpose of public disclosure, the type of personal information disclosed, and the types of personal sensitive information involved, and obtain your explicit consent before taking security protection measures that comply with industry standards. Your personal information will be publicly disclosed. If we violate laws and regulations during this process and cause losses to you, we will bear the corresponding liability.

2. According to relevant laws, regulations and national standards, in the following situations, we may share, transfer, and publicly disclose your personal information in accordance with the law without your consent:

(1) Directly related to national security and national defense security;

(2) Directly related to public security, public health, and major public interests;

(3) Directly related to criminal investigation, prosecution, trial and judgment execution;

(4) To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

( 5) Personal information that you disclose to the public on your own;

(6) Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

5. Third-party terms and conditions

Please note that when you use and access our services, you may also be subject to the terms and conditions and privacy policies of certain third parties such as app stores, map providers, mobile software platforms, online game platforms, social networking sites and payment intermediaries. You acknowledge and agree that we are not responsible for the terms and conditions of these third parties and how they use your personal information. We may, at our option, provide you with links to third-party products or services through advertising or other means. Please note that the third-party products and services you use are developed and managed by people and companies not affiliated with or controlled by us. We are not responsible for the actions, products and services of these people or businesses or how they use the information you provide. Our provision of links to them does not give us any affiliation or control over them. We may provide services from our partners at any time, such as contests, surveys, etc. Their services may require you to provide personal information to register or access. These services will identify the partners when you need to disclose personal information. If you choose to disclose personal information, this data may be provided to third parties directly or indirectly through us. You are subject to the privacy policies and practices of these third parties. We are not responsible for the privacy policies and practices of these third parties. Therefore, you should review their privacy policies and practices before disclosing personal information. Please note that in our services, some items may use third-party services to compare and verify information such as game identities, online shopping accounts, social accounts, and network accounts. If you choose to participate in or use these services, certain personal user or account data may be automatically transferred to these third parties. You hereby consent to the processing, use, integration, disclosure and storage of this data in accordance with this policy.

For example, under the following circumstances, we may share your personal information with third-party service providers. Before using this function, you confirm that you have carefully read the user agreement and related privacy policy of the third-party service.

6. How your personal information is transferred globally

In principle, the personal information we collect and generate during our operations in the People's Republic of China is stored in China.

Since we provide products or services through resources and servers around the world, this means that, with your authorization and consent, if you are accessed from a foreign jurisdiction in the country/region where you are located. Such jurisdictions may have different or no data protection laws. In such cases, we will ensure that your personal information is adequately protected within the People's Republic of China. For example, we may ask for your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.

7. How we process personal information of minors

1. Our products, websites and services are primarily intended for adults. Minors may not create their own user accounts without the consent of a parent or guardian. For cases where we collect personal information from minors with parental consent, we will only use or publicly disclose this information as permitted by law, with the express consent of parents or guardians, or as necessary to protect the child.

2. Although local laws and customs have different definitions of minors, we consider anyone under the age of 14 to be a minor.

3. If we discover that we have collected personal information from minors without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.

4. If you are the parent or guardian of a minor, if you have any questions about the processing of the information of the minor under your custody, please contact us through the contact information above.

8. Your rights

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we protect your rights in the following forms of your personal information:

(1) Access your personal information

You have the right to access your personal information, except for exceptions provided by laws and regulations. You can start Crossbeats.Fit and access and check your personal information through the following channels:

(1) Check personal information in "My → Personal Information", including nickname, gender, customary unit system, customary time system, height, weight, and birthday;

If you are unable to access this personal information through the above link, you can contact us at any time via email: Sellbritedigital@gmail.com . We will respond to your access request within 15 working days .

If you need to inquire about or access other personal information generated during the use of our products or services, you can also contact us via email: Sellbritedigital@gmail.com and we will provide it to you.

(2) Correcting your personal information When you find that there is an error in the personal information we process about you, you have the right to ask us to make corrections. If you find that your information is incorrect, you can take action by yourself through the following paths:

Operation path: Set and modify your personal information in "My-Personal Data".

(3) Delete your personal information

In the following situations, you can make a request to delete personal information to us via email: Sellbritedigital@gmail.com :

(1) If our processing of personal information violates laws and regulations;

(2) If we collect and use your personal information without your consent;

(3) If our processing of personal information violates our agreement with you;

(4) If you no longer use our products or services, or you cancel your account;

(5) If we terminate our services and operations.

If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and require them to delete it promptly, unless otherwise provided by laws and regulations, or these entities obtain your independent authorization.

When you delete information from our services, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.

( 4 ) Withdrawal of consent

You can choose whether to disclose information. Some information is necessary to use Crossbeats.Fit, but the provision of most other information is up to you. You can change the scope of your authorization for us to continue collecting information by modifying the information, turning off the device, etc. or revoke your authorization.

After you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of authorization, and we will no longer process your corresponding information. However, your decision to withdraw your authorization will not affect the previous information processing based on your authorization.

You can use " My Log out account Revoke Privacy Policy Permissions ", click "Revoke Privacy Policy Permissions" to withdraw your consent to the privacy policy, and exit Crossbeats.Fit.

(6) Cancel your account

Logout process : Click " My " at the bottom, click on the avatar to enter the personal information page, click " Cancel Account " to enter the cancel account page, and confirm again to cancel the account. If you cannot log out successfully due to special reasons, you can also log out via manual customer service via email: Sellbritedigital@gmail.com .

After you cancel your account, we will stop providing products and /or services to you, and based on your request, unless otherwise provided by laws and regulations, we will delete your personal information.

(7) Obtain a copy of your personal information

You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can email: Sellbritedigital@gmail.com or online customer service. Manual customer service will verify your personal information. After confirming the name and phone number of the personal information subject, you will A copy of your personal information is displayed to you through this App. Subject to relevant legal requirements and where technically feasible, we will provide you with a copy of your personal information upon your request.

(8) Constraint information system automatic decision-making

In some business functions, we may make decisions based only on non-human automated decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legal rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate relief.

(9) In response to your above request, if you have any questions, suggestions, comments and complaints, you can contact us by email . We will process it after passing the necessary identity verification, which will take up to 15 working days or according to laws and regulations . Respond within the prescribed time limit. In principle, we do not charge fees for your reasonable requests. However, in accordance with relevant laws, regulations and national standards, we may not be able to respond to your request in the following circumstances:

(1) Directly related to national security and national defense security;

( 2) Relevant to public security, public health, major public interests, etc.;

(3) Related to criminal investigation, prosecution, trial and execution of judgments;

(4) There is sufficient evidence to show that you have subjective malice or abused your rights;

(5) It is difficult to obtain your consent due to concerns about safeguarding your or other individuals’ life, property and other major legitimate rights and interests;

(6) Responding to your request will cause serious damage to the legitimate rights and interests of other personal information subjects or other individuals or organizations;

(7) Involving trade secrets.

9. How to update this policy

Our privacy policy may change.

We will post any changes to this Privacy Policy on this page. For major changes, we will show you the changed privacy policy in a pop-up window after entering Crossbeats.Fit. Please note that only after you click the consent button in the pop-up window, we will collect, use, share and save your personal information in accordance with the changed privacy policy. Circumstances that constitute significant changes include, but are not limited to:

1. There are major changes in the scope and mode of services we provide, such as changes in the purpose of collecting and using personal information, the type of personal information processed, the way personal information is used, the identity of the third party receiving the data, etc.;

2. Major changes have occurred in our operating entities, organizational structure, ownership structure, etc., such as changes in owners caused by business adjustments, mergers, acquisitions, and reorganizations;

3. Significant changes in your rights to participate in the processing of personal information and how you exercise them;

4. Changes in the methods and main objects of personal information sharing, transfer or public disclosure;

5. When the personal information risk assessment report indicates that there is a high risk;

6. Our responsible department responsible for personal information security, its contact information, and complaint channels have changed;

7. Other changes that may have a significant impact on your personal information rights.

In order for you to receive timely notifications, it is recommended that you notify us in time when your contact information is updated. If you continue to use the App services after this policy update comes into effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.

Whenever the privacy policy is updated, we will notify you through an in-site message, and you can choose to view or ignore it.

You can view this policy in this App through "My → About → Privacy Policy". We encourage you to review our Privacy Policy each time you use the App.

10. How to contact us

If you have any questions, comments or suggestions about this Privacy Policy or matters related to your personal information, please contact us at Sellbritedigital@gmail.com .

We have set up a personal information protection specialist. If you have any questions, comments, suggestions or complaints about personal information, please contact us through the following contact information:

Email: Sellbritedigital@gmail.com

Office address: Ground Floor, 135 Brigade Towers, Brigade Road, Bangalore 560025

Near Govind Puri Metro Station, New Delhi Pin Code : 110019, Delhi

We will reply to you within 15 working days . If you are not satisfied with our response, especially if our personal information processing behavior harms your legitimate rights and interests, you can also complain or report to the regulatory authorities such as Internet Information, Telecommunications, Public Security, and Industry and Commerce.

Note: The update date of this "Privacy Policy" is November 22, 2023. If you think the updated "Privacy Policy" is more beneficial to you, we agree that both parties will apply the new "Privacy Policy" content.

 

The final interpretation right of this agreement belongs to SELLBRITE DIGITAL LLP.