Privacy Policy
About the Privacy Policy of DigitecPro APP
Updated date: January 30, 2023
This policy will help you understand the following:
• How we collect and use your personal information
• How we use cookies and similar technologies
• How we protect your personal information
• How we share, transfer and publicly disclose your personal information
• Third Party Terms and Conditions
• How your personal information is transferred globally
• How we handle personal information of minors
• your rights
• How this policy is updated
• How to contact us
PT. Pantja Jaya Sejahtera (registered address/usual office address: Pergudangan Bandara Benda Permai, Blok G no.28, BENDA, TANGERANG, BANTEN, 15125 contact information: digitecsmartwatch@gmail.com, hereinafter referred to as "we") formulate this privacy policy (hereinafter referred to as "this policy") to explain how we collect, store Use of information collected by our products, services, and websites (collectively, "our services"). We are well aware of the importance of personal information to you and will do our best to protect your personal information safe and reliable, and thank you for your trust in us. We are committed to maintaining your trust in us, and abide by the following principles to protect your personal information: the principle of consistent power and responsibility, the principle of clear purpose, the principle of choice consent, the principle of least sufficient, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry. If you have any questions or complaints about this policy, please email us at digitecsmartwatch@gmail.com. Once you install, use, register or access our services in other ways, it means that you have accepted this policy and expressly agree to process, use and disclose your personal information in accordance with this policy on an informed basis. If you do not accept this Policy, please do not install, use, register or otherwise access our Services. We reserve the right to modify this policy at any time and will post the revised text on this page after modification. Therefore, please check this page often. If you continue to use our services, it means that you accept the modification of this policy.
Please read and understand the "PT. Pantja Jaya Sejahtera Privacy Policy"carefully before using this application (hereinafter referred to as "DigitecPro").
We will try our best to explain and inform you in easy-to-understand words and use bold font to draw your attention to the terms of this policy that may have a significant relationship with your legal interests. We strongly recommend that you carefully read and fully understand the entire content of this policy before opening, registering an account, or using our services for the first time, and make appropriate choices independently. If you do not agree with the content of this policy, we will not be able to provide you with complete products and services, and you also need to stop using DigitecPro products and related services immediately. If you start using our products or services, it is deemed that you have fully and completely read and understood all the contents of this policy, and you agree to our collection, use, storage and external provision of your personal information in accordance with the provisions of this policy , so that you can enjoy high-quality and convenient services while better protecting your account security.
If you have any questions, comments or suggestions about the content of this policy, you can contact us by sending email messages.
The special terms and keywords involved in this policy are:
According to the provisions of the national standard "Information Security Technology Personal Information Security Protection Specification" (GB/T35273-2020), the types of personal information and personal sensitive information are given for reference:
1. Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person, such as name, date of birth, ID number, personal biometric information, Address, communication contact information, communication records and content, account password, property information, credit information, whereabouts, accommodation information, health and physiological information, transaction information, etc.
2. Sensitive personal information refers to personal information that, if leaked, illegally provided or misused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Generally, personal information of children under the age of 14 (inclusive) and information involving the privacy of natural persons are personal sensitive information.
1. How we collect and use your personal information
(1) What personal information we collect about you
1. The circumstances under which you must authorize us to collect and use your personal information
The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with the corresponding services, nor can we respond to the problems you encounter. These functions include:
(1) Binding of smart wearable devices
In order to support the binding between your smart wearable device and the application, we may collect the identification information of your smart wearable device and mobile phone device (IMEI number encrypted by hash algorithm, imsi, Mac address, meid, Android ID , device hardware serial number, SIM card identification), mobile phone model, system version number, Bluetooth information of smart wearable devices.
(2) Record and display of sports health information
When you use our smart wearable devices, we may collect and record information about your sports activities, including your steps, sleep, exercise distance, exercise time, altitude, and heart rate information. In addition, we may collect your personal information, including your nickname, gender, birthday, height, and weight. This information will be used to calculate and display your heart rate, steps, calories burned during exercise, and sleep time on smart wearable devices and application pages, so that you can better understand your exercise status. Your personal information will also be used to provide you with exercise advice. This information will be displayed on the smart wearable device and application pages, and you can view it at any time.
(3) Message notification function
If you have enabled the push notification function, we may obtain your application list information to provide you with push notification services for other applications on your wearable device. Please rest assured that we will not read your notification messages, your notification messages will only be used to display on wearable devices, and we will not save your notification messages. You can manage the synchronous push settings in the 'Message Reminder' option in the DigitecPro app.
2. You can choose whether to authorize us to collect and use your personal information
In order to make your use of our voice interaction services more convenient and improve your experience, our following additional functions may collect and use your personal information. If you do not provide such personal information, you can still use the above basic services, but you may not be able to use these additional functions that can bring you more optimized services. These additional features include:
(1) Log information
In order to provide you with an easier access experience, when you use our services, the system may automatically collect technical information, including:
A. Device or software information, such as your hardware device model, screen width and height, software version information you use, your operating system and version, your IP address, Mac address, your location, mobile network information, your device ID, device manufacturer, device model, operator, hardware serial number, application installation list, android_ID/IMEI/IDFA/OPENUDID/GUID, SIM card IMSI information;
(2) Location information
Motion trajectory drawing Additional functions based on location information: If you want to record the movement trajectory in outdoor sports scenes, after you turn on the location permission of the application, we will collect your location information to draw your movement trajectory.Rough location: The app is used to obtain local weather, scan and connect with smart wearable watches nearby.Precise position: used for the motion function of the App, which is used to generate the motion track based on the daily motion route.
(3) Calendar information
Exercise task reminder, if you want to set your own exercise task schedule in today's task, we will collect the calendar information you set, and perform regular exercise reminders in the calendar.
(4) Registration/login information
When you register as a DigitecPro user, you need to provide at least your mobile phone number to create an DigitecPro account, and complete relevant network identification information (such as avatar, nickname, etc.); if you only need to use search, browse, bind devices, etc. function, you do not need to register as our user and provide the above information.
(5) Dial information
After you register as a DigitecPro user and bind your smart device (watch/bracelet), you can use the watch face service we provide, and we will record your relevant watch face information including not limited to installed, local watch face records, etc. .
3. Instructions for calling DigitecPro permissions
In addition, the following device permissions may be triggered when you use DigitecPro. In order to enable you to better manage your information, we will simultaneously inform you of the purpose of using this permission when applying for permission in the product use process, and the possible impact on your use of services if you do not enable this permission, please read carefully. Before using specific functions, you can choose whether to authorize the following permissions. At the same time, you can change the authorization status by yourself at any time through the device permission setting page.
The following are the details of related functions and calling permissions, for your reference:
(1) Android
1. Read and write external storage space: used to read the pictures on the mobile phone when the user sets the dial picture; when the user shares the picture, it is used to save the picture in the user's mobile phone; when the user sets the avatar and selects "select from the album" , which is used to save the cropped picture in the user's mobile phone.
2. Access to the camera: It is used to save the photo in the user's mobile phone after the user sets the avatar and selects the "photograph" option; it is used for the user to save the photo in the user's mobile phone after taking a photo with a shake (remote control camera).
3. Location permission: used to scan the Bluetooth device when the user binds the wearable device; when the user turns on the exercise function, it is used to help the user record the movement track; it is used to synchronously display weather information on the wearable device for the user.
4. Read the address book: used to synchronize contacts to the device when the user uses the "Sync Contacts" function; used to synchronize the caller number and contact name to the wearable device when the user uses the "Call Reminder" function show.
5. Call record: used to synchronize the caller number and contact name to the wearable device for display when the user uses the "Call Reminder" function.
6. SMS permission: used to synchronize the sender's name/number and SMS content to the wearable device when the user uses the "SMS Reminder" function.
7. Access notification permission: used for users to use the message push function to push messages to devices (message types include but not limited to Facebook, Twitter, Line, WhatsApp).
(2) IOS
1. Location permission: App positioning uses weather synchronization function and Bluetooth function.
2. Bluetooth permission: App accesses the Bluetooth device and reads the data in the device.
3. Camera permission: After the app shoots, it will be sent to the Bluetooth device.
4. Album permissions: App selects pictures and sends them to Bluetooth devices.
5. Address book permission: App selects the address book information to sync to the Bluetooth device.
4. You are fully aware that, according to relevant laws and regulations, we may collect and use your personal information in accordance with the law without your authorization and consent in the following circumstances:
(1) Directly related to national security and national defense security.
(2) Directly related to public security, public health, or major public interests.
(3) Directly related to criminal investigation, prosecution, trial and execution of judgments.
(4) In order to protect your or other personal life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person.
(5) The personal information involved is disclosed to the public by you.
(6) Necessary to sign and perform a contract according to your request.
(7) Personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.
(8) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures.
5. Non-personal information
We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as daily events, etc. The purpose of collecting this information is to improve our services to you. The type and amount of information collected depends on how you use our products and/or services.
Aggregated Data is considered Non-Personal Information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be treated as personal information for the duration of the combination.
Please note that all personal information you provide when using our products and/or services, unless you delete or reject our collection through system settings, will continue to authorize us to use during your use of our products and/or services . When you cancel your account, we will stop using and delete or anonymize your personal information;
We will collect statistics on the use of our products and/or services, and may share these statistical information with the public or third parties to show the overall usage trends of our products and/or services. However, these statistics do not contain any identification information about you;
When we want to use your personal information for other purposes not specified in this policy, or use the information collected based on specific purposes for other purposes, we will confirm the agreement and specific scenarios in accordance with the requirements of laws, regulations and national standards Please ask for your consent again in the following forms such as the copy writing confirmation action.
2. How do we use cookies and similar technologies
What information is collected and how is it used?
DigitecPro and third-party service providers and business partners (see "What information we collect and how we use it" above for more details) use technologies such as cookies, tags and scripts. These technologies are used to analyze trends, track your activity and gather statistics about our user base as a whole. We may receive individual or aggregated analytic reports collected through the above technologies. These technologies help us better understand your behavior, allowing us to understand which parts of our Apps you browse and to improve functionality.
• Multilingual function: In order to provide you with multilingual function support of the app. We carry the user's locale setting based on the cookie, and do multilingual translation based on the locale for some content that needs to be displayed in a specific language.
• Mobile Analytic: To better Learn how our software works in your phone. We will collect information about the app version and system type. The specific way is to carry the User-Agent field based on the cookie. We will not associate this information with your personal information.
3. How do we protect your personal information
(1) In accordance with relevant laws and regulations, we will store your personal information collected and generated during the operation in the People's Republic of China in China. We only retain your personal information within the period necessary to provide you with the App and related services and within the time limit stipulated by laws, regulations and regulations. After you uninstall DigitecPro, we will delete your personal identity information.
(2) If we stop operating the App, we will stop collecting your personal information in a timely manner, notify you of the suspension of operations by delivery or announcement one by one, and delete or anonymize your personal information held processing.
(3) We have adopted various protection methods such as internal management systems and technical safeguard measures to protect your personal information, specifically including but not limited to:
1. In the internal management system, we have adopted a data classification and grading system according to the sensitivity and type of data, and based on the classification and grading results, we have authorized users, usage scenarios, usage authorizations, and grading approval mechanisms. Restrictions; for personal information stored beyond the expiration date, we will delete your personal information.
2. In terms of technical safeguards, we have adopted irreversible encrypted storage and isolated storage when storing, desensitized processing when displaying and downloading information, and adopted dedicated line transmission, encrypted transmission, and isolated transmission of keys and data media during transmission and other technical measures to ensure the security of your personal information.
3. In terms of regular security audits, we use audit mechanisms to comprehensively check and control the effectiveness of privacy policies and related procedures, as well as data security. We will regularly update and disclose relevant content of reports such as security risks and personal information security impact assessments.
4. In terms of mechanism guarantee, we have set up a personal information protection team to conduct personal information security impact assessments for the collection, use, sharing, and entrusted processing of personal information. At the same time, we continue to strengthen the promotion of relevant laws and regulations, privacy and security guidelines and security awareness for staff training, and organize all staff to take security exams every year. In addition, our corresponding network/system has passed the evaluation of national network security level protection. We also hire an external independent third party to evaluate our information security management system every year.
5. We have formulated relevant emergency plans for information security incidents, and regularly organize relevant internal personnel to conduct emergency response training and emergency drills, so that they can master job responsibilities and emergency response strategies and procedures.
(4) The Internet environment is not 100% safe, and we will do our best to ensure the security of any information you send us. After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures that you can independently prevent and reduce risks. Suggestions, remedies for you, etc. We will promptly inform you of the event-related situation through App push notifications, sending emails/short messages, phone calls, etc. When it is difficult to inform the personal information subjects one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities. If your legitimate rights and interests are damaged, we will bear the corresponding legal responsibility.
Please be sure to keep your App login name and other personal information properly. When you use the App service, we will identify you through your login name and other personal information. Once you disclose the aforementioned information, you may suffer losses and may have adverse legal consequences against you. If you find that the App login name and/or other personal information may or have been leaked, please contact us immediately (email address: digitecsmartwatch@gmail.com), so that we can take corresponding measures in time to avoid or reduce related losses.
4. How we share, transfer and publicly disclose your personal information
(1) Sharing
1. We will not share your personal information with any company, organization or individual other than our group/company unless we obtain your explicit consent. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to follow our instructions, this Privacy Policy And any other related confidentiality and security measures to process personal information, and we will require partners to provide data security capabilities and information security qualifications (such as graded protection evaluation, information security management system, etc.). In the use of sensitive personal data, we require third parties to use data desensitization and encryption technology to better protect user data. If you have any objection to the use of your personal information by a third party or find that the applications developed by these third parties are risky, we recommend that you terminate the relevant operations to protect your legal rights, and you can also negotiate with the corresponding third party to resolve the issue. We Will help as much as possible. If we violate the provisions of laws and regulations in the process and cause you losses, we will bear the corresponding responsibilities arising therefrom. Currently, we will ask you for your authorization to share personal information in the following situations:
1. We may share your personal information with our affiliates. However, we will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If our affiliates want to change the purpose of processing personal information, they will ask for your authorization again.
2. We may share your order information, account information, device information and location information with partners and third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:
(1) Suppliers of goods or technical services. We may share your personal information with third parties that support our functions. These supports include supplying or providing infrastructure technical services, logistics and distribution services, payment services, and data processing for us. The purpose of our sharing this information is to realize the core shopping functions of our products and/or services, including that we must share your order information with logistics service providers to arrange delivery; or we need to share your order number and order amount with Shared by third-party payment institutions so that they can confirm your payment instructions and complete the payment. In order to deliver event gifts/commodities to you, with your explicit consent, the personal information you provide will be shared with logistics partners, including the mobile phone number, recipient name, and delivery address you filled in.
(2) Third-party merchants. We must share your order information and necessary transaction-related information with third-party merchants to fulfill your demand for purchasing goods or services from them, and enable them to complete subsequent after-sales services.
(3) Specific service partners. In order for you to complete the transaction and achieve the purpose of the transaction, we need to provide your transaction counterparty with the transaction number and related payment information, and your transaction counterparty can view some of your registration information during the payment process or after the payment is successful; some Products or services may be provided by third parties or jointly provided by us and third parties. Therefore, only by sharing your information can we provide the products or services you need.
(4) Dispute settlement. When you use the App and related services, such as disputes, complaints or complaints with other users, merchants and other third parties, in order to protect the legitimate rights and interests of you and other entities, and maintain a good transaction order and social environment, we Based on the requirements of relevant departments, your name, valid ID number, contact information, and content of disputes will be provided to consumer rights protection departments and regulatory agencies in order to handle disputes in a timely manner, except for those explicitly prohibited by laws and regulations.
3. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities. If we violate the provisions of laws and regulations in the process and cause you losses, we will bear the corresponding responsibilities arising therefrom.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. Provide according to applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
3. When it comes to mergers, acquisitions, asset transfers or similar transactions, if personal information transfer is involved, we will require new companies and organizations that hold your personal information to continue to be bound by this Privacy Policy, otherwise, we will require The company or organization seeks your authorization again.
(3) Public disclosure
1. In principle, we will not disclose your personal information to the public, except in specific circumstances, such as displaying the desensitized nickname and mobile phone number of the winners when announcing the winners list of the lottery. When disclosure is necessary, we will inform you of the purpose of public disclosure, the type of personal information to be disclosed, and the types of personal sensitive information involved, and obtain your explicit consent, and only on the premise of taking security protection measures that meet industry standards Your personal information will be publicly disclosed. If we violate the provisions of laws and regulations in the process and cause you losses, we will bear the corresponding responsibilities arising therefrom.
2. According to relevant laws, regulations and national standards, we may share, transfer and publicly disclose your personal information in accordance with the law without your consent in the following situations:
(1) Directly related to national security and national defense security;
(2) Directly related to public security, public health, or major public interests;
(3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(4) In order to protect your or other personal life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;
(5) Personal information that you disclose to the public by yourself;
(6) Collecting your personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
5. Third Party Terms and Conditions
Please note that when you use and access our services, you may also be subject to the terms and conditions and privacy policies of certain third parties such as application stores, map providers, mobile software platforms, online game platforms, social networking sites and payment intermediaries. You acknowledge and agree that we are not responsible for the terms and conditions of these third parties and how they use your personal information. We may independently choose to allow you to link to third-party products or services through advertisements or other forms. Please be aware that the third-party products and services you use are not developed and managed by people and businesses we are not affiliated with or controlled by. We are not responsible for the actions, products and services of these people or businesses, or how they use the information you provide. Our linking to them does not give us any association or control over them. We may provide our partners' services at any time, such as contests, surveys, etc. Their services may require you to provide personal information to register or access them. These services will identify the partners when you need to disclose personal information. If you choose to disclose personal information, such data may be provided to third parties directly or indirectly through us. You will accept the privacy policies and practices of these third parties. We are not responsible for the privacy policies and practices of these third parties. Accordingly, you should review their privacy policies and practices before disclosing personal information. Please note that in our services, some items may be verified by comparing third-party services with information such as game identities, online shopping accounts, social accounts, and network accounts. If you choose to participate in or use these services, certain personal user or account data may be automatically transferred to these third parties. You hereby agree to our processing, use, integration, disclosure and storage of such data in accordance with this policy.
For example, under the following circumstances, we may share your personal information with third-party service providers. Before using this function, you confirm that you have carefully read the user agreement and related privacy policy of the third-party service.
• (1) Amap positioning SDK: The map service of the application is provided by Amap (SDK: com.amap.api), and we will provide your GPS positioning information to such service providers through SDK-related technologies for To provide you with map-based, sports-related positioning services
AutoNavi Maps Privacy Policy
• (2) bugly SDK: Provided by "Shenzhen Tencent Computer System Co., Ltd.", it is used for APP android version statistics, APP crashes, and APP software defect follow-up, so as to provide users with a better product experience. The mobile phone information or device permissions that need to be collected include: mobile phone information (IMEI number, Android ID, OAID, MAC address), network status, network information (IP address), and storage permissions.
Tencent Bugly Privacy Policy
• (3) Google Positioning SDK: The map service of the application is provided by Google Maps (Maps SDK for Android), and we will provide your GPS positioning information to such service providers through SDK related technologies to provide you with map-based , Sports-related positioning services https://policies.google.cn/privacy
6. How your personal information is transferred globally
In principle, the personal information we collect and generate during our operations in the People's Republic of China is stored in China.
Since we provide products or services through resources and servers all over the world, it means that after obtaining your authorization and consent, if you are accessed from an overseas jurisdiction of your country/region. Such jurisdictions may have different data protection laws, or even no laws at all. In such cases, we will ensure that your personal information is adequately and equally protected within the territory of the People's Republic of China. For example, we will ask for your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.
7. How do we handle personal information of minors
1. Our products, websites and services are mainly aimed at adults. Minors may not create their own user accounts without the consent of their parents or guardians. In the case of collecting personal information of minors with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when it is necessary to protect children.
2. Although local laws and customs define minors differently, we consider anyone under the age of 14 to be a minor.
3. If we find that we have collected personal information of minors without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.
4. If you are the parent or guardian of a minor, when you have doubts about the information processing of the minor under your guardianship , please contact us through the contact information above.
8. Your rights
According to relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee the following rights to your personal information:
(1) Access to your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can start DigitecPro and access and check your personal information through the following channels:
(1) View personal information in "My → Personal Information", including nickname, gender, customary unit system, customary time system, height, weight, and birthday;
If you are unable to access these personal information through the above link, you can contact us at any time by email: digitecsmartwatch@gmail.com. We will respond to your access request within 15 working days.
For other personal information that you need to inquire about and access during the use of our products or services, you can also contact us by email: digitecsmartwatch@gmail.com, and we will provide it to you.
(2) Correct your personal information When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. If you find that your information is wrong, you can do it yourself through the following paths:
Operation path: set and modify your personal information in "My-Personal Information".
(3) Delete your personal information
In the following situations, you can send us a request to delete personal information via email: digitecsmartwatch@gmail.com:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our handling of personal information violates our agreement with you;
(4) If you no longer use our products or services, or you cancel your account;
(5) If we terminate the service and operation.
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
After you delete information from our service, we may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated.
(4) Change the scope of your authorization and consent
You can view the authorization list of your device functions in the App through "My→About→System Permission Management" (due to different devices, the entries displayed on this page may vary on different clients). If you want to make changes to the device permissions, you can click the page button and it will guide you to the phone settings to make changes.
(5) Withdrawal of consent
You can choose whether to disclose information. Some information is necessary to use DigitecPro, but the provision of most other information is up to you. You can change the scope of your authorization for us to continue collecting information by modifying information, turning off equipment, etc. Withdraw your authorization.
After you withdraw your authorization, we cannot continue to provide you with the services corresponding to the withdrawal of authorization, and we will no longer process your corresponding information. However, your decision to withdraw your authorization will not affect the previous information processing based on your authorization.
You can withdraw your consent to the privacy policy and log out of DigitecPro through "My → About → Revoke Privacy Policy Permission" and click "Revoke Privacy Policy Permission".
(6) Cancellation of your account
Cancellation process: Click "My" at the bottom, click the avatar to enter the personal information page, click Cancel Account, enter the account cancellation page, and confirm the cancellation of the account again. If you cannot log out successfully due to special reasons, you can also log out via email: digitecsmartwatch@gmail.com manual customer service.
After you cancel your account, we will stop providing you with products and/or services, and according to your request, we will delete your personal information unless otherwise stipulated by laws and regulations.
(7) Obtaining a copy of your personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can email: digitecsmartwatch@gmail.com, online customer service, and the manual customer service will verify your personal information. After completing the confirmation of the personal information subject of name and phone number, send A copy of personal information is displayed to you through this App. We will provide you with a copy of your personal information upon your request, subject to compliance with relevant laws and technically feasible.
(8) Constrained information system automatic decision-making
In some business functions, we may only make decisions based on non-human automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to request an explanation from us, and we will also provide appropriate remedies.
(9) Responding to your above request Any questions, suggestions, comments and complaints you may submit to our customer service by dialing the customer service hotline 95516, or through "My → Online Customer Service". To ensure safety, we will After the identity verification is passed, it will be processed, and the reply will be given within no more than 15 working days or within the time limit stipulated by laws and regulations. For your reasonable request, we do not charge fees in principle. However, in accordance with relevant laws, regulations and national standards, we may not be able to respond to your request in the following situations:
(1) Directly related to national security and national defense security;
(2) Related to public security, public health, major public interests, etc.;
(3) Related to criminal investigation, prosecution, trial and execution of judgments;
(4) There is sufficient evidence that you have subjective malice or abuse of rights;
(5) It is difficult to obtain your consent because of concerns about safeguarding your or other personal life, property and other major legal rights and interests;
(6) Responding to your request will cause serious damage to the legitimate rights and interests of other personal information subjects or other individuals and organizations;
(7) Those involving commercial secrets.
9. How to update this policy
Our Privacy Policy is subject to change.
We will post any changes to this Privacy Policy on this page. For major changes, we will show you the changed privacy policy in the form of a pop-up window after entering DigitecPro. Please note that only after you click the consent button in the pop-up window, we will collect, use, share, and save your personal information in accordance with the changed privacy policy. Circumstances that constitute a material change include, but are not limited to:
1. Significant changes have occurred in the scope and mode of services we provide, such as changes in the purpose of collecting and using personal information, the type of personal information processed, the way the personal information is used, and the identity of the third party receiving the data;
2. Significant changes have occurred in our business entity, organizational structure, ownership structure, etc., such as changes in owners caused by business adjustments, mergers, acquisitions, and reorganizations;
3. Your right to participate in the processing of personal information and the way of exercising it have undergone major changes;
4. Changes in the methods and main objects of personal information sharing, transfer or public disclosure;
5. When the personal information risk assessment report indicates that there is a high risk;
6. Our responsible department responsible for personal information security and its contact information and complaint channels have changed;
7. Other changes that may have a significant impact on your personal information rights.
In order for you to receive notifications in a timely manner, it is recommended that you notify us in time when your contact information is updated. If you continue to use the App service after this policy update takes effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.
Whenever the privacy policy is updated, we will notify you through an internal message, and you can choose to view or ignore it.
You can view this policy through "My→About→Privacy Policy" in this App. We encourage you to review our Privacy Policy each time you use the App.
10. How to contact us
If you have any questions, comments or suggestions about this Privacy Policy or your personal information, please contact us at digitecsmartwatch@gmail.com.
We have set up a personal information protection officer. If you have any questions, comments, suggestions or complaints about personal information, please contact us through the following contact methods:
Email: digitecsmartwatch@gmail.com
Office Address: Pergudangan Bandara Benda Permai, Blok G no.28, BENDA, TANGERANG, BANTEN, 15125
We will reply you within 15 working days. If you are dissatisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint or report to the regulatory authorities such as Netcom, telecommunications, public security and industry and commerce.
Note: The update date of this "Privacy Policy" version is January 30, 2023. If you think the updated "Privacy Policy" is more beneficial to you, we agree that both parties shall apply the new "Privacy Policy" content.
The final interpretation right of this agreement belongs to PT. Pantja Jaya Sejahtera.